Please read this carefully before make a reservation for your keepsake. 

50$ NON-REFUNDABLE ENGAGEMENT FEE  AND APPLIED TO YOUR FINAL ORDER.

Not sure which preservation style or size to choose yet? This 50$ reservation fee lets you secures your place immediately so you can ship or drop off your flowers while they are still fresh. 

THIS 50$ PAYMENT IS NOT A FULL PAYMENT FOR PRESERVATION. 

steps after you reserve your place :

• once we received your reservation request we will contact you within 24 hours with the instructions email on how to send you flowers carefully.

• Please write your reservation date (your wedding date, engagement date, birthday date) for which you are booking your spot in special instructions box at checkout. It allows us to prepare for your date in advance and securing your spot.

• Your reservation holds your spot for 10 days after your date(that you put in special instructions box). This 10 days allows you the time to decide for your desired shape and size. 

• During this time, you’re free to contact us regarding any question or inquiries . We will also help you in choosing shapes and sizes.

• IMPORTANT:- on the 10th day, if we didn’t receive any confirmation from your side regarding your keepsake design , then we will contact you for confirming details. You must answer us within 24 hours. 

• if we didn’t receive any response by the end 10th day your order will not be processed.

• once we receive your confirmation about size and shape and we will finalize the design, price and shipping timeline with you.

• Reservation fee is applied toward your final order.

• In the meantime, your flowers or memorial items arrive at our studio, so the preservation process begins immediately after your confirmation. 

• The preservation or creation process typically takes 20–30 days after items are received.

• Progress updates can be shared upon request during the process.

• Final payment is required before shipping the final piece.

• once we receive full payment, we will ship your order back to you within 24 hours.

if you have any question or concern, please feel free to contact us anytime. 

FAQ 

1. Why is a reservation fee necessary?

Because I work with delicate, perishable art, I only accept a limited number of bouquets per week to ensure every flower receives my full attention. Your reservation fee secures your spot in my drying presses and molds, and allows me to prepare the high-quality materials needed for your specific date .

The 3 Main Reasons Why a Reservation is Mandatory

1. The "Drying Rack" Bottleneck

Before the flowers can go into the resin frame, they must spend 5-10 days submerged in professional silica.

• The Risk: If you send your flowers without a reservation and my drying racks are full, I cannot safely store your bouquet, and it will begin to wilt or rot.

2. The Freshness Window (48 Hours)

For the high-end, "Said & Sealed" look, flowers must be processed within 24–48 hours of the event.

If you wait until the wedding is over to "place an order," we may lose 1–2 days just communicating.

• The Risk: By the time the order is processed, the flowers may be too bruised or brown to preserve in crystal-clear resin.

3. Material Preparation

Pouring a 2-inch deep resin piece requires a specific volume of high-quality, UV-resistant resin.

We manage our inventory based on the  Reservation Calendar.

The Risk: A direct order might hit at a time when I am waiting for a fresh shipment of materials, causing an even longer delay in your 3–5 month timeline.

2. Is this fee is an extra cost just for reservations? 

Your reservation fee is not an extra charge! It is a non-refundable deposit that is 100% credited toward your final balance. For example, if your custom 14-inch round frame is $500 and you paid 50$ towards reservation fee, your remaining balance due upon completion will be $450. 

3. How this reservation fee applied to my final order ? 

once you book reservation with us -your spot is secured and whenever you choose the shape and the design (anytime after reservation or within given time window of 10days after event) we will create a secure checkout link with your product and 50$ discount directly applied under total price. 

Example: If you choose a 17x17cm Square Block ($250), your personalized checkout link will be for the remaining balance of $200.

4. What happens if I change my mind or my wedding is canceled?

 Because we turn away other reservations to hold your date, reservation fees are non-refundable. however, I understand that life happens. If your plans change, your fee can be converted into a Store Credit valid for one year toward any of custom art piece. 

5.How early should I book my preservation?

To guarantee a spot in my studio, I recommend booking as soon as you have your wedding date. Most clients book 6–12 months in advance( but 2-3 months advance is highly recommended). If your wedding is coming up very soon, please contact me to check for last-minute availability!